Conducted by In House, surveys of customers showed that in 2017, more than 94% of customers who purchased from Lovell Homes’ Eastern region would recommend the company to a friend.
Robert Adams, managing director for Lovell Eastern Region said: “We take customer service very seriously here at Lovell homes, so we are delighted to have won this award for the seventh time.
“Each customer goes through every step of their journey with us, from the first enquiry to moving in. We are here at every stage to answer any questions to make the transition as smooth and easy as possible.
“Buying a house is one of, if not the largest investment an individual will make in their lifetime. It is therefore crucial each customer receives the best service possible, to ensure their purchase is completed at ease, and they can feel completely satisfied with the process.