01 / 12 / 2019

refurbishment apartments

Winner of Considerate Constructor Gold Award

Winner of Best Regeneration Scheme

refurbishment apartments

Winner of Considerate Constructor Gold Award

Winner of Best Regeneration Scheme


Hillington Square Regeneration


Hillington Square, King's Lynn


Freebridge Community Housing


Spring 2013 - 2018


£30 million


  • Major refurbishment and regeneration project

  • Including Decent Homes works, new utilities across the estate,

  • Selective demolition of redundant walkways and stair-cores,

  • New doors and windows, re-roofing, re-rendering,

  • Construction of extensions, new stair and lift cores,

  • New hard and soft landscaping

  • Masterplanners Hemingway Design (Wayne Hemingway)

An estate reimagined not rebuilt

A major refurbishment of 229 flats and the public realm saw Lovell immersed in a community which was reinvigorated by the changes, becoming somewhere people desired to live rather than somewhere they avoided. Collaboration and community involvement were key.

A410247 N34 medium

We have an extremely talented team working on the regeneration of Hillington Square and with the appointment of Lovell, we are bringing further skills, experience and knowledge into the team. We continue to be hugely proud of the work that’s been completed and it’s fantastic to see people moving back into their new homes.

Tony Hall,

Chief Executive of Freebridge Community Housing

Working with Freebridge Community Housing (FCH), Lovell took on the complex, complete refurbishment of 229 flats, including Decent Homes works, new utilities across the estate, selective demolition of redundant walkways and staircores, new doors and windows, re-roofing, re-rendering, construction of extensions, new stair and lift cores, new hard and soft landscaping. The residents were decanted into vacant properties during the works. FCH self-funded the works, and we worked with them - successfully - to research further sources of funding.


We put in place an extensive formal engagement programme to ensure collaboration at every level:

  • Core Group - Senior representatives from Lovell and FCH met every six months to discuss the scheme and receive reports from all the subgroups.

  • Communications Subgroup - Lovell and FCH project, training, communications and marketing teams focused on wider social objectives, events, marketing and joint training.

  • Design Subgroup - Lovell and FCH representatives included our architect, structural engineer, M&E engineer, and landscape architect, with a focus on progress of design, alterations for future phases, planning status and value engineering.

  • Procurement Subgroup - Lovell and FCH's financial and commercial teams monitored the procurement to achieve the budget as well as find opportunities to deliver cost savings.

  • Community Updates - Lovell and FCH worked together to provide a project-specific newsletter, a Hillington Square website and updates via Twitter feeds.

  • Partner Focus Group - Our project team was involved in the town-wide Partner Focus Group, which addressed local issues and sought to improve day-to-day life for the community.


Mr Pennington, 23, has lived on the estate since he was 10 years old.  He said,

People used to say, ‘You’re brave!’ when I said I lived on Hillington Square, but I’ve not heard that since the revamp. People say it looks nice now and are trying to get houses here.

Private, defensible garden space was created where possible, as well as semi-private areas where people could connect with their neighbours and enhanced open spaces where children could play.

A410227 N8 medium

Community impact

The impact that has been felt in the community cannot be underestimated.  It has been our privilege to become a central part of the community in so many ways and we have enjoyed being able to make donations to a wide range of causes. In addition, we helped to deliver:

  • Improved living environment and health of residents.

  • Revitalising a run-down and undesirable area: when refurbishment plans were brought forward, few households wanted to return. The rates of return are now very high.

  • Enhanced security and safety – with each block now separated into an individual apartment complex complete with separate, video-controlled entrances.

  • Enhanced skills programmes – we worked with: CITB Open Doors events, On Track Education Services and the Jog On project, as well as creating apprenticeships and trainee placements.

A410247 N23 medium

I always enjoy seeing the things that Housing Associations do that make the places where people live better. Regeneration is about taking places like Hillington Square, where people were thrilled to live when they were first built, and making changes so that people are thrilled to live here once again.

David Orr,

Chief Executive of the National Housing Federation

A410247 N49 medium

It is good to have a company working on Hillington Square that thinks beyond the job in hand, that cares about safety in a dangerous business and engages the whole community – even educating our youngsters in a hands-on working environment.

Hillinton Square Resident