Held annually, the Service First Awards are given to employees who have been nominated by their colleagues, celebrating their successes over the past year and highlighting those who went the extra mile during the pandemic.
The awards consist of five categories, including the ‘Going the Extra Mile’ award which is awarded to a Lovell employee who has gone beyond what is expected of them. The ‘Challenging Energy’ award recognises those who keep a positive outlook at all times and generate new ideas, and comes alongside the ‘Continuous Improvement’, ‘Putting the Customer First’ and ‘Leadership and Management’ awards.
This year, Assistant Site Manager Kev Kelly and Operations Administrator Joanna Dawe were both awarded the ‘Going the Extra Mile’ award for receiving exceptional feedback from colleagues and customers and always working with a smile.
Regional Engineer Anthony Walsh won the ‘Challenging Energy’ award for bringing alternative solutions to the business in all aspects of his work and always offering support to his colleagues.
The ‘Continuous Improvement’ award was given to both Darren Smith, Regional Procurement Manager and Sarah Lancaster, Sales Co-Ordinator for ensuring the business is as efficient as possible and for going above and beyond what is expected.
Site Manager Declen Patten won the ‘Putting the Customer First’ award for striving to achieve a five-star rating for his site and receiving excellent feedback from customers outlining that he always ensured to put their needs first.
The ‘Leadership and Management’ award went to Site Manager Waleed Azam for always finding the time to support colleagues and helping them to grow and learn in their roles. Waleed is also highly respected by members of the supply chain and always strives to do the right thing in his role.
Robert Adams, regional managing director at Lovell, said: “I’d like to congratulate each employee who was awarded a Service First award for their outstanding work and dedication to Lovell throughout 2020. This year more than ever these internal awards are important in recognising those who have continued to work hard and innovatively, especially against the challenging backdrop of the pandemic.
“These seven award-winners are all real assets to the business; willing to help wherever they can and always going above and beyond for their colleagues and customers. I’m very grateful for all they bring to Lovell, and look forward to seeing them continue to find success.”
The Eastern region of Lovell currently has developments in Doncaster, Hull, Saxilby, Louth, Holmewood and Halifax as well as upcoming developments in Kirk Ella, Howden and Thorp Arch.
CGI of the Lovell development in Kirk Ella