Sometimes it can be difficult to balance the pressures of work with the demands of home life. When daily life feels overwhelming one may need help and support to deal with the practical and emotional challenges one may be facing; our enhanced Employee Assistance Programme (EAP) is here to assist in achieving a healthy work/life balance.

The Employee Assistance Programme (EAP) is a voluntary, work-based program designed to support Lovell employees and our supply chain with personal and work-related issues and is available 24/7, 365 days a year. Here are the key aspects:

Life Support: Unlimited access to counselling for emotional problems, with options for structured telephone or face-to-face counselling sessions.

Legal Information: Assistance with issues causing anxiety or distress, including debt management, accountancy, lawsuits, consumer disputes, and property or neighbour legalities.

Bereavement Assistance: Qualified counsellors provide support for grief and related stress, along with legal advisors for probate and estate queries.

Medical Information: Qualified nurses offer advice on a range of medical or health-related issues, providing practical information and a sympathetic ear.

Online eLearning: Access to cognitive behavioural therapy self-help modules, fact sheets, and advice videos from qualified counsellors.

Wellbeing Portal and Mobile App: A virtual library of wellbeing information, including articles and self-help guides to support physical and mental health.

This programme is designed to help both employees and the supply chain maintain a healthy work/life balance and address various personal and professional challenges.